At Heat Vapes, we strive to deliver your orders swiftly and securely. Our shipping policies are designed to offer flexibility and transparency while ensuring compliance with UK law. Here's what you need to know about our shipping process:

Shipping Areas

We are proud to offer shipping within the UK and to select international destinations. Please note that shipping outside of the UK may be subject to additional regulations and duties based on the destination country's laws.

Delivery Options

  • Standard UK Delivery: We offer reliable standard delivery options throughout the UK. Orders are typically processed within 1-2 business days and delivered within 3-5 business days.

  • Express UK Delivery: For those who need their orders faster, we provide an express delivery service. Orders are processed within 1 business day and delivered within 1-2 business days.

  • International Delivery: Shipping times and costs for international orders vary depending on the destination. Typically, delivery can take between 5-10 business days.

Shipping Costs

Shipping costs are calculated based on the weight and size of your order, as well as the delivery destination. Final shipping charges will be displayed at checkout before you complete your purchase.

Age Verification

In compliance with UK law, all orders containing vaping products are subject to age verification checks. Our delivery partners may require age verification upon delivery to ensure that products are not supplied to individuals under the age of 18.

Packaging Standards

All products are packaged securely in compliance with UK safety regulations. We utilize robust, tamper-evident packaging to ensure your items arrive undamaged and in perfect condition.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing a tracking number, allowing you to monitor your shipment's progress until it reaches your doorstep.

Shipping Restrictions

Due to legal restrictions, we cannot ship vaping products to certain locations. If there are any issues with your shipping address, our customer service team will contact you promptly to resolve the matter.

Undelivered Packages

If a package is returned to us due to an incorrect address or failure to comply with age verification, we will contact you to arrange redelivery. Please note additional shipping charges may apply.

 

Free Delivery on orders over £30

 

Free postage only applies for mainland England/Scotland/Wales

 

Free Delivery on orders over £30

Free postage only applies for mainland England/Scotland/Wales

 

Delivered in 2-4 working days

 

Free postage only applies for mainland England/Scotland/Wales

 

Fully Tracked Service

Free postage only applies for mainland England/Scotland/Wales


Evri Next Day Delivery (1-3 working days)

£4.50

Order cut off time: 3pm

£4.50

Delivered in 1-3 working days

£4.50

Fully tracked service

£4.50


Customer Support

For any questions or concerns about your shipment, our customer support team is available to assist you. Please contact us via email or phone for prompt assistance.

Contact Us

If you have any questions or concerns about this privacy policy or our data processing practices, please contact us at:

Heat Vapes

Email: heatvapesltd@gmail.com

Website: heatvapes.com

Contact Number: 07949791234

Address: 101 Leicester Road, Salford, Lancashire, United Kingdom, M7 4GL

At Heat Vapes, we are committed to ensuring that your vaping products are delivered smoothly and responsibly, in alignment with UK legal requirements. Thank you for choosing Heat Vapes for your vaping needs.